How much does LayBuild AI cost compared with Chatbase?

LayBuild AI is ₹1,499, ₹3,999 or ₹9,999 a month (Starter, Pro, Premium), with 5, 15 or up to 100 team seats included and no fee per AI answer or resolution. Annual billing brings that to ₹1,199, ₹3,199 or ₹7,999 a month. Chatbase sets its own prices and changes them, so compare against its current pricing page for the same number of conversations and seats.

How does human handoff work in LayBuild AI?

Agents claim conversations from the LayBuild dashboard and reply directly. Customers can ask for a person once you enable that option, and a conversation is handed off automatically after 25 AI replies.

What happens when LayBuild AI does not know the answer?

If nothing in your content matches the question, the model is not called and the customer gets a fixed reply saying the answer is not in the knowledge base. A second check replaces any answer whose words mostly do not appear in your sources. Your team can then take the chat over from the dashboard.

Chatbase alternative

A Chatbase alternative with your team in the loop.

A customer chat answer about annual-plan refunds, linked to the matched passage in refund-policy.pdf

the reply, next to the passage it came from

A document chatbot answers questions. LayBuild AI also gives your team a shared inbox to take over any conversation, on your website and on WhatsApp, with the full chat history in front of them.

01From ₹1,499/mo
02No per-resolution fees
03Human handoff on every plan

Create your account See plans and pricing

Switching from Chatbase?When it makes sense.

Switch to LayBuild if

You need people on your team to take over chats, not just read transcripts.
You want WhatsApp handled by the same AI and knowledge as your site.
You want plans with conversations and seats counted, priced in INR.

Stay with Chatbase if

You want a free plan to start. LayBuild has no free plan.
You need LayBuild to crawl your whole site. It fetches each URL you list once and does not crawl.
You need SSO or SAML login for your team. LayBuild does not offer it.
Your buyers require SOC 2, HIPAA or ISO 27001 certification. LayBuild has none of these.

LayBuild AI and Chatbase.What we do, and what to ask others.

The left column is what LayBuild AI does today. The right column is a question to put to any vendor, us included. Pricing and features elsewhere change, so check each vendor's own pages.

What LayBuild AI does for each topic, and the question to ask other vendors
Topic	LayBuild AI	Ask Chatbase, and us
Pricing	LayBuild AI Starter ₹1,499/mo, Pro ₹3,999/mo, Premium ₹9,999/mo No per-resolution fees on any plan Annual billing is 20% off Team seats are included in each plan: 5, 15 or 100	Ask Chatbase, and us Are you billed in message credits, and what happens when they run out? Is there a fee for each AI answer or resolution on top of the plan price? Are team seats priced separately? Is the AI assistant part of the base plan, or a paid add-on?
Answer accuracy	LayBuild AI Answers only from your documents, website pages and FAQs Says so when it can’t find an answer Offers a human handoff instead of guessing	Ask Chatbase, and us Where do its answers come from? What does it do when the answer isn’t in your content?
Human handoff	LayBuild AI Customers can ask for a person Any agent on your team can take over a chat and reply directly Answers your team resolves can be saved for reuse	Ask Chatbase, and us Can several agents claim and reply to live chats from one inbox? Can an agent take over a live AI chat? Does each agent need a separate paid seat for that?
Channels	LayBuild AI Embeddable chat widget for your website WhatsApp through the Meta WhatsApp Cloud API Outgoing webhooks and a REST API for your own tools	Ask Chatbase, and us Is WhatsApp included, or does it need third-party middleware? Can conversation events go to your own tools through webhooks?
AI models and data	LayBuild AI Models from OpenAI, Anthropic Claude or Google Gemini Use your own provider API keys on the Premium plan Stored keys, secrets and uploaded files are encrypted with AES-256-GCM We never use your data to train public AI models	Ask Chatbase, and us Can you choose the model provider or bring your own key? How are stored credentials and uploaded files encrypted?

Moving from Chatbaseyour questions, answered.

Prices and features at other vendors change. Check their current pages before you decide.

How much does LayBuild AI cost compared with Chatbase?
LayBuild AI is ₹1,499, ₹3,999 or ₹9,999 a month (Starter, Pro, Premium), with 5, 15 or up to 100 team seats included and no fee per AI answer or resolution. Annual billing brings that to ₹1,199, ₹3,199 or ₹7,999 a month. Chatbase sets its own prices and changes them, so compare against its current pricing page for the same number of conversations and seats.
How does human handoff work in LayBuild AI?
Agents claim conversations from the LayBuild dashboard and reply directly. Customers can ask for a person once you enable that option, and a conversation is handed off automatically after 25 AI replies.
What happens when LayBuild AI does not know the answer?
If nothing in your content matches the question, the model is not called and the customer gets a fixed reply saying the answer is not in the knowledge base. A second check replaces any answer whose words mostly do not appear in your sources. Your team can then take the chat over from the dashboard.